
Ready, set, go! A roadmap for sustainable business transformation
Getting “ready” for net zero is increasingly becoming a lynchpin in corporate strategy. However, making a net zero commitment should not be made lightly....
by Alyson Meister Published 22 September 2021 in Brain circuits • 3 min read
As the chronic health effects of COVID-19 permeate the global headlines, organizations are starting to authentically consider how best to support employees affected by chronic illness. Even prior to the pandemic, studies show that up to 60% of people currently live with at least one chronic illness, meaning it’s likely you are already dealing with this in your workplace on some level. Based on recent research regarding chronic illness at work, here are some suggestions for leading employees who have chronic illnesses with more empathy.
Don’t ask, but allow them to tell
Health issues are incredibly personal and private so not everyone is comfortable even discussing what’s happening. As a manager, do not directly ask an employee if they are sick but create the space for dialogue.
Manage your own response
This is an emotional issue, but if you are feeling sad, worried, fearsome, or helpless make sure you take care of these emotions on your own and don’t look for reassurance from the employee.
Understand what underlies envy
Sometimes people in the workplace, including you, may experience jealousy at perceived “perks” someone is receiving such as longer breaks, flexible hours, or working from home. Understand that these perceived benefits are necessary for that person, not you, and look at what is going on with your own energy and balance in order to take better care of yourself at the office.
Evaluate your expectations
Just because you may think a person should be able to accomplish a certain task within a certain time frame, doesn’t mean they can. You don’t know what they are actually going through, so you need to be flexible and cultivate understanding of their experience.
Do not presume to tell them how to manage their illness
Some people may do this believing that they are truly helping the individual with the illness, but you need to remember that you do not actually have any idea what they are experiencing.
Consider what your company values as good work
Is your office one that celebrates being accessible to answer professional inquiries 24 hours, 7 days a week? Do you admire people who work 60–70 hour weeks? You may want to rethink that for a lot of reasons, but especially when it comes to someone with a chronic illness, this message can be deadly. What are better achievements to celebrate in the office?
Ask and learn
Once an employee has revealed a health condition to you, ask them what they think you need to know about it. Do research and really work on learning what specific ways you can be of assistance in making their time at work comfortable.
Professor of Leadership and Organizational Behavior at IMD
Alyson Meister is a Professor of Leadership and Organizational Behavior at IMD Business School in Switzerland. Specializing in the development of globally oriented, adaptive, and inclusive organizations, she has worked with thousands of executives, teams, and organizations from professional services to industrial goods and technology. Her research has been widely published, and in 2021, she was recognized as a Thinkers50 Radar thought leader. She is Director of the Future Leaders program. She also serves as co-chair of One Mind at Work’s Scientific Advisory Committee, where she focuses on advancing mental health in the workplace. Follow her on Twitter: @alymeister.
22 April 2022 • by Vanina Farber, Patrick Reichert in Brain circuits
Getting “ready” for net zero is increasingly becoming a lynchpin in corporate strategy. However, making a net zero commitment should not be made lightly....
7 April 2022 • by Knut Haanaes , James Henderson in Brain circuits
Here are the essential steps needed to ensure that your business stands the test of time. ...
6 April 2022 • by Ben Bryant in Brain circuits
While it is always important to ensure teams are collaborating well, the strain on individuals this year has been extreme so it is more important than ever to foster dialogue to provide...
5 April 2022 • by Öykü Işık in Brain circuits
It’s not a matter of if, but rather when, your organization will experience a cyberattack. Have you assembled the right team to address the problem when it happens, and have you answered...
You have 4 of 5 articles left to read.