Be close to people and show vision: pandemic lessons for luxury
Chief executive of leading Swiss luxury watch brand says COVID-19 prompted a complete reassessment of the business model....
How leaders in the AEC industry can drive digital transformation
Leaders in the architecture, engineering, and construction (AEC) industry need to adopt four different ways of thinking to build digital transformation readiness...
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Podcast
Management Cast
How to become customer-centric
In 25 minutes or less, the brightest minds of the business world explain the ideas, attitudes, and strategies that underpin successful companies.
In the fourth episode of our new series, the Martin Hilti professor of Management and Marketing at IMD, explores the degree to which customer data will become ever more important, and how a greater focus on analysis may be the key to success.
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Fuse soft skills and digital for customer centricity on steroids
Technology alone cannot unlock all the answers for understanding customers. Companies must blend soft skills such as empathy, humility and audacity with digital innovation to achieve true customer centricity. ...
Audio articles
Brain Circuits
Webinars
Inspiration
This series will explore various trending topics, with each event held in a conversational style among host and panellists.
Live Events
Gigacorns, climate tech and sustainable cities
On 24 May, join IMD Professor of Finance Salvatore Cantale, guest speaker Christian Hernandez Gallardo, Co-founder & Partner at 2150, and Honorary President of IMD Dr Peter Lorange, to learn more about Gigacorns and their impact on the world.
Book Club Discussion
On June 9, IMD Professors Albrecht Enders and Arnaud Chevallier will explore the tools, processes and frameworks to help develop sound solutions and keep important stakeholders engaged and motivated.
ESG, beyond the hype: how to implement a sustainability strategy
Companies around the globe are publishing ambitious sustainability targets and committing to a variety of ESG pledges.While this might sound like good news, in many instances, companies are struggling to achieve real change.
Videos
Agility is what you need to future-proof your business
Any company that wants to last needs to learn the art of agility, best understood as creating flexibility and fostering entrepreneurship at the strategic, organizational and management levels....
Six cybersecurity trends for companies to get to grips with in 2022
The pressure of digital transformation and geopolitical tensions are making organizations more vulnerable to cyberattacks. In this webinar, Professor Öykü Isik explained how companies can anticipate threats and execute best practices....
Changing the digital landscape of the Philippines through “dual transformation”
CEO of Globe Telecom Ernest Cu explains how he transformed the company into one of the biggest mobile operators and digital payments businesses in the Philippines by pioneering customer engagement....
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