AI-as-a-Service: be prepared for the next wave 

Enhancing customer engagement with gamification 

8 April 2024 • by Konstantinos Trantopoulos in Strategy • 9 min read

Businesses can retain customers, attract new ones or shape their preferences by aligning key game design elements with strategic objectives....

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AI’s five strategic tensions and how to resolve them

1 April 2024 • by Michael R. Wade, Sarah E. Toms, Amit M. Joshi, Michael D. Watkins in Strategy • 13 min read

The launch of GenAI represents great promise and significant risks. Here is a five-point framework to steer you through the turbulence and capture value....

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Putting AI at the heart of IMD’s operating system 

1 April 2024 • by Sarah E. Toms in Strategy • 7 min read

How IMD navigated the trade-offs when implementing the institution’s AI strategy. ...

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Michelin: Digital transformation and culture – where the rubber hits the road

1 March 2024 • by Didier Bonnet in Strategy • 9 min read

A crucial stage of Michelin’s digital transformation journey was re-engineering company culture. Engaging employees and shifting mindsets while respecting company values was challenging but proved an exciting venture....

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The CEO exodus: The imperative of strategic succession planning 

28 February 2024 • by Richard Roi in Strategy • 5 min read

As record numbers of bosses head for the exit, early and comprehensive planning is key to navigating the complexities of CEO succession and ensuring a smooth transition to new leadership. ...

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Drawing a digital dividend from M&A 

20 February 2024 • by Tomoko Yokoi in Strategy • 7 min read

The chance to jumpstart digital transformation is an increasingly common M&A deal driver, but it is not always the short cut it promises to be....

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Challenging dogmatic narratives in VC, with Fergal Mullen – Part 2

20 February 2024 • by Raphaël Grieco, Karl Schmedders in Strategy • 1 min read • Podcast available

Fergal Mullen's challenges entrenched dogmas in venture capital, urging a more thoughtful and individualized approach...

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Adapting, Innovating, and Learning from Failure, with Zhike Lei

13 February 2024 • by Zhike Lei in Strategy • 1 min read • Podcast available

Zhike Lei discusses why senior staff need to adapt and play a visible role in driving engagement when failures occur...

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How to manage emotions when facing defeat, with Zhike Lei

25 January 2024 • by Zhike Lei in Strategy • 2 min read • Podcast available

Professor Zhike Lei discusses how to create a failure-positive workplace and how to manage fear ...

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When it comes to working capital, don’t dig yourself into a hole 

12 January 2024 • by Salvatore Cantale, Marc Woodfield  in Strategy • 8 min read

Companies figuring out how to respond to the shock of higher borrowing costs must beware of three common misconceptions....

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